Privacy Notice

Last updated: 13 August 2026

This notice explains how A&B Consultancy Ltd collects, uses and protects personal information. Source & Flow is a division of A&B Consultancy Ltd, and A&B Consultancy Ltd is responsible for the personal information collected through this website.

Information we collect

When you contact us or submit an enquiry, we may collect:

  • Your name

  • Your email address and telephone number

  • Your organisation or business details

  • Information about your product, requirements and proposed launch date

  • Any other information you choose to provide

We may also collect technical information about how visitors use the website, including device, browser and cookie information.

How we use your information

We use personal information to:

  • Respond to enquiries and assess product or sourcing requirements

  • Communicate about potential and existing projects

  • Prepare proposals, quotations and agreements

  • Deliver and manage our services

  • Maintain business records and improve our services

  • Protect our business, website and legal rights

  • Meet our legal, regulatory and contractual obligations

We do not use enquiry information for unrelated marketing unless you have asked to receive it or we otherwise have a lawful basis to contact you.

Our lawful bases

Under UK data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on:

  • Legitimate interests — to respond to business enquiries, develop commercial relationships, manage our services and protect our business.

  • Contract — when processing is necessary to take steps before entering into a contract or to fulfil an agreement with you.

  • Legal obligation — when we need to keep or use information to comply with the law.

  • Consent — where we have specifically asked for your permission, such as for certain marketing communications.

Who we share information with

We may share personal information where necessary with:

  • IT, email, website and cloud-service providers

  • Professional advisers, including accountants, insurers and legal advisers

  • Suppliers, manufacturers, logistics providers and other project partners where needed to assess or deliver a requirement

  • Regulators, law-enforcement bodies or other authorities where required by law

We require service providers acting on our behalf to handle personal information appropriately. We do not sell personal information.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this notice, including responding to enquiries, managing business relationships and meeting legal, accounting and contractual requirements.

Retention periods vary depending on the type of information, the nature of our relationship with you and any applicable legal obligations. We securely delete or anonymise information when it is no longer required.

International transfers

Some website, email, cloud-service or project providers may process information outside the UK. Where this happens, we take appropriate steps to ensure personal information receives an adequate level of protection, including using recognised contractual safeguards where required.

Cookies

We use essential cookies that are necessary for the website to function. With your permission, we may also use non-essential cookies to understand how visitors use the website and improve its performance.

You can accept, decline or manage non-essential cookies through the cookie banner. You can also remove stored cookies using your browser settings.

Your data protection rights

Depending on the circumstances and the lawful basis being used, you may have the right to:

  • Ask for access to your personal information

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete or restrict the use of your information

  • Receive certain information in a portable format

  • Withdraw consent where processing is based on consent

You also have the right to object to certain uses of your personal information, including direct marketing.

To exercise your rights, contact abullingham@abconsultancyltd.com.

How to complain

Please contact us first if you have concerns about how we use your information.

You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or by calling 0303 123 1113.